On Tuesday May 11th, USCIS announced that clients with scheduled biometric services appointments can now call the USCIS Contact Center (800-375-5283) to reschedule their biometric services appointment with the USCIS Application Support Center if needed. You must call before your scheduled appointment and show good cause for rescheduling!
Please view this USCIS News Alert for more details: Rescheduling Biometric Services Appointments by Phone
Source of Information:
USCIS (USCIS.gov), 5/11/21, News Alert:
USCIS (USCIS.gov), 5/3/21, Web Page: